MKI MIYUKI ZOKU [M-K-I MEE-YOU-KEY ZO-KU] IS A CONTEMPORARY MENSWEAR BRAND FOUNDED IN THE UK IN 2010, BY CREATIVE DIRECTOR, VIK TAILOR.
DUE TO OUR CONTINUED GROWTH, NEW OPPORTUNITIES HAVE COME UP TO JOIN THE MKI TEAM.
HEAD OF OPERATIONS: IN LINE WITH THE NEXT EXCITING STAGE OF GROWTH, WE ARE LOOKING FOR A HEAD OF OPERATIONS WHO WILL LEAD THE FULL OPERATIONAL INFRASTRUCTURE AT MKI, REPORTING INTO THE CEO. THIS IS A LEADERSHIP ROLE RESPONSIBLE FOR LEADING THE BRAND’S OPERATIONAL ENGINE (WAREHOUSE, FULFILMENT, LOGISTICS, SUPPLY CHAIN, SYSTEMS, AND CUSTOMER EXPERIENCE), ENSURING IT OPERATES SEAMLESSLY, EFFICIENTLY, AND AT A LEVEL THAT SUPPORTS SUSTAINED DOMESTIC AND INTERNATIONAL GROWTH. WORKING CLOSELY WITH THE CEO, THIS ROLE WILL DESIGN, LEAD, AND CONTINUOUSLY IMPROVE THE SYSTEMS, PROCESSES, AND PARTNERSHIPS THAT UNDERPIN MKI’S COMMERCIAL PERFORMANCE AND CUSTOMER EXPERIENCE.
PR & PARTNERSHIPS LEAD: WE ARE LOOKING FOR A PR & PARTNERSHIPS LEAD WITH EXPERIENCE IN PRESS STRATEGY, MEDIA RELATIONSHIPS, STYLIST RELATIONS, PRODUCT PLACEMENT, INFLUENCER OUTREACH, AND CULTURAL PARTNERSHIPS — SHAPING HOW MKI IS SEEN AND SPOKEN ABOUT ACROSS EDITORIAL, SOCIAL, AND CREATIVE PLATFORMS.
E-COMMERCE COORDINATOR: WE’RE LOOKING FOR AN E-COMMERCE COORDINATOR TO SUPPORT OUR DIGITAL DEPARTMENT, WORKING CLOSELY WITH THE E-COMMERCE LEAD ACROSS DIGITAL DAY-TO-DAY AND CAMPAIGN ACTIVITIES. THIS ROLE IS IDEAL FOR SOMEONE WITH A STRONG EYE FOR DETAIL, TECHNICAL CURIOSITY, AND A GENUINE PASSION FOR E-COMMERCE AND MENSWEAR.
HEAD OF OPERATIONS
INLINE WITH THE NEXT EXCITING STAGE OF GROWTH, MKI MIYUKI ZOKU ARE LOOKING FOR A HEAD OF OPERATIONS WILL LEAD THE FULL OPERATIONAL INFRASTRUCTURE AT MKI, REPORTING INTO THE CEO.
THIS IS A LEADERSHIP ROLE RESPONSIBLE FOR LEADING THE BRAND’S OPERATIONAL ENGINE (WAREHOUSE, FULFILMENT, LOGISTICS, SUPPLY CHAIN, SYSTEMS, AND CUSTOMER EXPERIENCE), ENSURING IT OPERATES SEAMLESSLY, EFFICIENTLY, AND AT A LEVEL THAT SUPPORTS SUSTAINED DOMESTIC AND INTERNATIONAL GROWTH.
WORKING CLOSELY WITH THE CEO, THIS ROLE WILL DESIGN, LEAD, AND CONTINUOUSLY IMPROVE THE SYSTEMS, PROCESSES, AND PARTNERSHIPS THAT UNDERPIN MKI’S COMMERCIAL PERFORMANCE AND CUSTOMER EXPERIENCE.
WAREHOUSE & FULFILMENT:
THE HEAD OF OPERATIONS WILL OWN THE END-TO-END WAREHOUSE AND FULFILMENT OPERATIONS INCLUDING:
- LEADING AND DIRECTING MKI’S ON-SITE WAREHOUSE AND FULFILMENT FUNCTION, ENSURING ACCURACY, EFFICIENCY, AND BEST-IN-CLASS OPERATIONAL STANDARDS.
- GROWING THE CURRENT SCALABLE FULFILMENT MODEL TO SUPPORT CONTINUED GROWTH ACROSS DTC AND B2B.
- OVERSEE THE WAREHOUSE TEAM’S PERFORMANCE, CAPACITY PLANNING, AND CONTINUOUS IMPROVEMENT INITIATIVES.
FORECASTING & STOCK MANAGEMENT:
WORKING IN COLLABORATION WITH THE SALES TEAM ON INVENTORY PLANNING ACROSS DTC CHANNELS, INCLUDING:
- ANALYSING STOCK MOVEMENT AND SELL-THROUGH TO ANTICIPATE GAPS OR OVERSTOCK, ENSURING OPTIMAL INVENTORY LEVELS AND BUSINESS CONTINUITY.
- PARTNERING CLOSELY WITH SALES, ECOMMERCE, AND MARKETING TEAMS TO ALIGN FORECASTS WITH CAMPAIGNS, LAUNCHES, AND WHOLESALE COMMITMENTS.
- USE OF DATA-LED FORECASTING TO INFORM BUY QUANTITIES, LAUNCH VOLUMES, AND LONG-TERM GROWTH PLANNING.
LOGISTICS & SUPPLY CHAIN:
ONCE PRODUCT IS APPROVED FOR PRODUCTION, THIS ROLE WILL LEAD ON THE OWNERSHIP OF THE SUPPLY CHAIN, AREAS OF RESPONSIBILITY INCLUDE:
- MANAGEMENT OF SHIPPING FROM ALL COUNTRIES OF ORIGIN, INCLUDING NEGOTIATING FREIGHT RATES AND ENSURING COST EFFICIENCY AND RELIABILITY.
- BUILDING AND MAINTAINING STRONG AND PRODUCTIVE RELATIONSHIPS WITH FREIGHT FORWARDERS, COURIERS, AND LOGISTICS PARTNERS.
- ALIGNING LOGISTICS PLANNING WITH PRODUCTION TIMELINES, WHOLESALE PARTNER DELIVERY SCHEDULES, AND INTERNATIONAL EXPANSION REQUIREMENTS.
CUSTOMER EXPERIENCE:
TO ENSURE A SEAMLESS OPERATIONAL INFRASTRUCTURE, THIS ROLE WILL MANAGE THE CUSTOMER EXPERIENCE DEPARTMENT INCLUDING:
- MANAGEMENT OF THE CUSTOMER EXPERIENCE TEAM.
- DELIVERY AND MAINTENANCE OF STANDARDS ACROSS FULFILMENT, RETURNS, AND CUSTOMER SUPPORT.
- IMPLEMENTATION AND MANAGEMENT OF CUSTOMER SERVICE PLATFORMS AND TOOLS TO IMPROVE RESPONSE TIMES, INSIGHT, AND SERVICE QUALITY.
- DRIVE OPERATIONAL IMPROVEMENTS AND ENHANCE BRAND PERCEPTION.
- WORKING CLOSELY WITH E-COMMERCE AND MARKETING TEAMS TO ENSURE OPERATIONAL EXCELLENCE SUPPORTS COMMERCIAL AND BRAND OBJECTIVES.
SYSTEMS & INFRASTRUCTURE:
OWNERSHIP OF ALL OPERATIONAL SYSTEMS, INCLUDING INVENTORY MANAGEMENT, WAREHOUSE SYSTEMS AND REPORTING TOOLS TO:
- IDENTIFY AND IMPLEMENT PHYSICAL AND DIGITAL IMPROVEMENTS TO INCREASE ACCURACY, VISIBILITY, AND CONTROL.
- ENSURE THE OPERATIONAL INFRASTRUCTURE REMAINS SCALABLE, ROBUST, AND FIT FOR PURPOSE AS THE BRAND SCALES.
STRATEGIC GROWTH & INTERNATIONAL:
WORKING ALONGSIDE THE CEO TO SUPPORT MKI’S EXPANSION AND OPERATIONAL MANAGEMENT INTO NEW MARKETPLACES INCLUDING:
- ENSURE OPERATIONAL READINESS FOR NEW TERRITORIES, PARTNERS, AND FULFILMENT MODELS.
- WORKING IN COLLABORATION WITH THE WIDER TEAMS TO PROVIDE OPERATIONAL INSIGHTS TO INFORM STRATEGIC AND COMMERCIAL DECISIONS.
- IDENTIFY SYSTEMS, PROCESSES, AND PARTNERSHIPS REQUIRED TO SUPPORT GLOBAL SCALE.
ATTRIBUTES:
- AT LEAST 7 YEARS’ EXPERIENCE IN WAREHOUSING, LOGISTICS, AND OPERATIONS.
- CURRENTLY HOLDS A SENIOR OPERATIONAL ROLE.
- EXPERIENCE IN FASHION IS HIGHLY DESIRABLE, BUT NOT ESSENTIAL.
- STRATEGIC OPERATIONAL LEADER WITH A HANDS-ON APPROACH, LOOKING FOR A ROLE TO SHAPE AND OPTIMISE END-TO-END BUSINESS OPERATIONS.
- CALM, DECISIVE, AND SOLUTIONS-FOCUSED UNDER PRESSURE.
- COMMERCIALLY ASTUTE, WITH DEEP EXPERTISE IN FORECASTING, INVENTORY MANAGEMENT, AND OPERATIONAL EFFICIENCY.
- STRUCTURED, DETAIL-ORIENTED, AND SYSTEMS-DRIVEN.
- CONFIDENT COMMUNICATOR AND COLLABORATIVE LEADER, WITH A TRACK RECORD OF DEVELOPING TEAMS AND GROWING OPERATIONAL CAPABILITIES.
KEY CONSIDERATIONS:
BEFORE APPLYING FOR THE ROLE, CONSIDER THE FOLLOWING:
- THE ROLE REQUIRES BEING ON-SITE MONDAY–FRIDAY.
- MKI HQ IS BASED IN BINGLEY, WEST YORKSHIRE, SO CANDIDATES MUST BE ABLE TO COMMUTE OR RELOCATE AS NEEDED.
RECRUITMENT PROCESS:
STAGE 1: INITIAL SCREENING CALL
- A BRIEF CONVERSATION WITH THE HR REPRESENTATIVE TO REVIEW YOUR EXPERIENCE, MOTIVATIONS, SUITABILITY FOR THE ROLE AND BUSINESS FIT. THIS IS AN OPPORTUNITY TO DISCUSS YOUR CAREER ACHIEVEMENTS, ASK QUESTIONS AND ENSURE ALIGNMENT WITH MKI’S OPERATIONAL AMBITIONS.
STAGE 2: ONSITE LEADERSHIP MEETING
- A FACE-TO-FACE MEETING AT MKI HQ WITH THE CEO TO EXPLORE YOUR OPERATIONAL LEADERSHIP EXPERIENCE, STRATEGIC THINKING, AND APPROACH TO MANAGING COMPLEX, MULTI-FUNCTIONAL OPERATIONS.
STAGE 3: OPERATIONAL ASSESSMENT TASK
- A PRACTICAL EXERCISE DESIGNED TO EVALUATE YOUR PROBLEM-SOLVING, FORECASTING, AND DECISION-MAKING CAPABILITIES, PRESENTED BACK TO THE CEO.
TO APPLY, PLEASE EMAIL YOUR CV AND COVERING LETTER TO EMMA@MKISTORE.COM
– APPLICATIONS CLOSE 6TH MARCH 2026.
PR & PARTNERSHIPS LEAD
IN LINE WITH OUR NEXT PHASE OF GROWTH, WE’RE ON THE LOOKOUT FOR AN ESTABLISHED PR, PARTNERSHIPS & INFLUENCER LEAD TO JOIN OUR MARKETING TEAM.
YOU’LL LEAD PRESS STRATEGY, MEDIA RELATIONSHIPS, STYLIST RELATIONS, VIP SHOPPING EXPERIENCES, INFLUENCER PARTNERSHIPS, AND CULTURAL PARTNERSHIPS — SHAPING HOW MKI IS SEEN AND SPOKEN ABOUT ACROSS EDITORIAL, SOCIAL, AND CREATIVE PLATFORMS. WORKING CLOSELY WITH THE BRAND MARKETING, CREATIVE, AND E-COMMERCE TEAMS, YOU’LL DELIVER KEY MOMENTS OF VISIBILITY AND CONNECTION.
PR & PRODUCT PLACEMENT
- DEVELOP AND EXECUTE MKI PRESS STRATEGY.
- BUILD AND MAINTAIN RELATIONSHIPS WITH EDITORS, STYLISTS, AND MEDIA CONTACTS.
- LEAD SEASONAL PRESS OUTREACH, MAILERS, AND COMMUNICATIONS.
- MANAGE SAMPLE REQUESTS AND LOGISTICS FOR PRESS, STYLISTS, AND TALENT.
PARTNERSHIPS & COLLABORATIONS
WORKING WITH THE BRAND MARKETING TEAM YOU WILL:
- IDENTIFY AND MANAGE CULTURAL PARTNERSHIPS TO BOOST BRAND VISIBILITY.
- DRIVE COMMUNITY EVENTS.
- OVERSEE DELIVERY OF LIVE PARTNERSHIP ACTIVATIONS.
INFLUENCER & TASTEMAKER RELATIONS
- BUILD AND NURTURE RELATIONSHIPS WITH KEY FIGURES IN MENSWEAR, CULTURE, AND LIFESTYLE.
- OVERSEE INFLUENCER SEEDING PROGRAMS.
- IDENTIFY EMERGING TALENT ALIGNED WITH MKI’S VALUES AND AESTHETIC.
VIP SHOPPING & CLIENT EXPERIENCE
- MANAGE PRIVATE APPOINTMENTS, PREVIEWS, AND EXCLUSIVE PRODUCT ACCESS.
- MAINTAIN HIGH-TOUCH CLIENT RELATIONSHIPS TO ENHANCE LOYALTY AND BRAND ENGAGEMENT.
ABOUT YOU:
- 5+ YEARS’ EXPERIENCE IN PR AND PARTNERSHIPS WITHIN FASHION — IDEALLY MENSWEAR.
- ESTABLISHED NETWORK OF EDITORS, STYLISTS, INFLUENCERS, AND MEDIA CONTACTS.
- STRONG UNDERSTANDING OF THE CONNECTION BETWEEN CULTURE, COMMUNITY, AND BRAND STORYTELLING.
- CONFIDENT COMMUNICATOR — ABLE TO PITCH, PRESENT, AND NEGOTIATE WITH EASE.
- ORGANISED, PROACTIVE, AND COMFORTABLE WORKING IN A FAST-PACED, CREATIVE ENVIRONMENT.
- COLLABORATIVE BY NATURE, BUT ABLE TO LEAD PROJECTS INDEPENDENTLY.
KEY INFORMATION:
- THE ROLE IS BASED FULL-TIME, AT OUR HEADQUARTERS IN BINGLEY, WEST YORKSHIRE, MONDAY – FRIDAY (THIS ROLE IS NOT SUITED TO FREELANCE OR REMOTE WORKERS).
- THE POSITION IS A NEW ROLE WITHIN THE TEAM.
- SALARY WILL BE NEGOTIATED ON EXPERIENCE.
HOW TO APPLY:
PLEASE SEND YOUR CV AND COVER LETTER DETAILING YOUR EXPERIENCE AND WHY YOU’RE THE PERFECT FIT FOR THE ROLE TO INFO@MKISTORE.COM
E-COMMERCE COORDINATOR
JOB TITLE: E-COMMERCE
COORDINATOR
LOCATION: MKI HQ (BINGLEY, WEST YORKSHIRE)
JOB TYPE: ONSITE, MONDAY-FRIDAY
DEPARTMENT: DIGITAL
START DATE: IMMEDIATE
WE’RE LOOKING FOR AN E-COMMERCE
COORDINATOR TO SUPPORT OUR DIGITAL DEPARTMENT, WORKING CLOSELY WITH THE E-COMMERCE LEAD ACROSS DIGITAL DAY-TO-DAY AND CAMPAIGN ACTIVITIES. THIS ROLE IS IDEAL FOR SOMEONE WITH A STRONG EYE FOR DETAIL, TECHNICAL CURIOSITY, AND A GENUINE PASSION FOR E-COMMERCE AND MENSWEAR. YOU’LL SUPPORT THE MAINTENANCE AND DEVELOPMENT OF OUR WEBSITE, APP, AND DIGITAL PLATFORMS ACROSS NEW PRODUCT LAUNCHES, CAMPAIGNS, AND SPECIAL PROJECTS.
KEY RESPONSIBILITIES:
- UPLOAD AND MERCHANDISE PRODUCTS ACROSS DIGITAL PLATFORMS, ENSURING ALL INFORMATION IS ACCURATE, COMPELLING, AND OPTIMISED FOR LAUNCH.
- MONITOR AND UPDATE META TITLES, DESCRIPTIONS, AND ALT TEXT TO SUPPORT SEO PERFORMANCE.
- ASSIST IN PLANNING, WRITING, AND SCHEDULING WEEKLY EMAIL CAMPAIGNS AND AUTOMATIONS
- SUPPORT THE ANALYSIS OF WEBSITE AND CUSTOMER BEHAVIOUR, PROVIDING INSIGHTS TO INFORM IMPROVEMENTS.
- WORK COLLABORATIVELY WITH CUSTOMER SERVICE AND OPERATIONS TEAMS TO ENSURE A SEAMLESS ONLINE SHOPPING EXPERIENCE.
- CARRY OUT COMPETITOR RESEARCH AND REPORT ON TRENDS, NEW FEATURES, PROMOTIONAL STRATEGIES, AND BRAND ROLLOUTS.
REQUIREMENTS:
- 2+ YEARS’ EXPERIENCE IN ECOMMERCE, DIGITAL MARKETING OR RELATED FIELD (INCLUDING INTERNSHIPS)
- MUST HAVE A GOOD EYE FOR DIGITAL TRENDS AND A SOLID INTEREST IN MEN'S CONTEMPORARY FASHION.
- FAMILIARITY WITH PLATFORMS SUCH AS SHOPIFY & KLAVIYO OR OTHER E-COMMERCE PLATFORMS.
- WILLINGNESS TO LEARN, GROW, AND ADAPT IN A FAST-PACED, EVOLVING ENVIRONMENT.
- A TEAM PLAYER WITH A COLLABORATIVE MINDSET.
- ABLE TO COMMUTE TO BINGLEY, WEST YORKSHIRE WITH EASE.
DESIRABLE BUT NOT ESSENTIAL:
- EXPERIENCE WITH CANVA, OR SIMILAR DESIGN PLATFORMS, IS BENEFICIAL.
- BASIC IMAGE EDITING AND RESIZING SKILLS.
- BASIC KNOWLEDGE OF SEO AND ONLINE MERCHANDISING
APPLICATION:
APPLY IN WRITING TO MOLLY@MKISTORE.COM WITH YOUR CV AND ANSWERS TO THE FOLLOWING QUESTIONS:
- NAME:
- CURRENT LOCATION:
- WILLING TO RE-LOCATE OR COMMUTE TO MKI HQ – BINGLEY, WEST YORKSHIRE:
- IF IN EMPLOYMENT, CURRENT NOTICE PERIOD.
